Service Status
Account
- I upgraded with the Master pack, but I only have 3 plots
- As a Steam player, how can I contact the support?
- Founder's role on Discord
- Error 108: Idle Timeout
- Error 104: Account Banned
- Early Access Purchase - All you need to know
Technical
- Why am I getting kicked when trying to enter the game?
- Why are buildings not appearing in my game?
- Error 214: Lost connection to building server
- Important note following server crash - Issues with graphic settings
- Getting kicked back to the character selection screen workaround (Launcher only)
- Pax Dei Launcher Error 0401 - 1460
Billing
- My payment failed when I tried to purchase a Founder's Pack on the website
- I pre-purchased a Founder's Pack (Steam Edition) but didn't receive my key
- Pax Dei Purchase Error 0401 - 9003
- Pax Dei website error 3032: Sorry, the payment cannot be completed now.
- Founder's Pack - I would like to switch from one pack to another
- Can I have a refund on the Founder’s Pack I bought?