I can't collect items from my redeeming stash

If you're having trouble collecting items from your redeeming stash, don't worry!
Here's how to make sure everything runs smoothly:

Confirm you're on your own plot
Ensure your avatar is standing within the boundaries of your personal plot. If you’re on a shared Clan plot, you might experience issues withdrawing items.
Check your inventory space
Make sure there’s enough free space in your inventory to receive items. If it’s full, you won’t be able to add anything from your redeeming stash.
Try restarting the game
If the above steps don’t resolve the issue, try restarting the game and logging back in. This can often help clear temporary bugs or syncing issues.

For any additional help, don’t hesitate to reach out to our support team. We're here to assist!

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