Why am I getting kicked when trying to enter the game?

If you are being kicked out of the game when trying to enter, this could be related to packet loss or a network issue. Here’s what you can do:

Steps to Resolve the Issue:

1. Reboot Your Home Internet Router/Wi-Fi Base Station:

   • Unplug your router or Wi-Fi base station from the power source.
   • Wait for about 30 seconds.
   • Plug it back in and wait for it to fully restart.
   • This can resolve many connectivity-related issues.

2. Ensure a Stable Internet Connection:

   • Check your internet speed and stability.
   • A stable connection is crucial for uninterrupted gameplay.

3. Restart Your Device:

   • Turn off your device completely and then turn it back on.
   • This can help clear any temporary issues that might be affecting the game.

4. Check for Software Updates:

   • Make sure your device’s operating system and the game are up to date.
   • Updates can resolve compatibility and performance issues.

Additional Tips:

• Reduce Network Usage:

  • Ensure that other devices on your network are not consuming too much bandwidth (e.g., streaming videos, large downloads).
  • This can help improve your gaming experience.

• Contact Customer Support:

  • If the above steps do not resolve the issue, please contact our customer support team.
  • Provide details about the problem and the steps you’ve already taken.
  • Our support team will assist you further.

By following these steps, you can often resolve the issue of being kicked out when trying to enter the game. Rebooting your home Internet router or Wi-Fi base station is a key step, as it helps clear any stuck processes that might be causing packet loss and affecting your game experience. If you continue to have problems, our customer support team is here to help.