If you are receiving this error message while trying to connect to the game, it means that some required actions are still pending.
You can easily fix this error by:
- Visiting our Account Management page
- Make sure to authenticate with the same account (if you cannot, please check the note below)
- Follow the instructions that will automatically appear on your screen.
You know you will have completed all the required actions when you will be able to see your Account Management's dashboard.
Note: If you cannot authenticate to your account because you don't have any credentials (for instance you have purchased and launched the game from Steam), you will need to:
- Visit our Account Management page
- Click on "Register new user"
- Complete the registration form
- Link your account to this Pax Dei account
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