I would like to switch to another region

Can I switch my avatar to a different region?

Unfortunately, once you create an avatar in a specific region (SEA, US or EU), it is permanently tied to that region. There is currently no option to transfer avatars between regions.

What if I selected the wrong shard after the wipe?

If you mistakenly chose the wrong shard, we’re here to assist. While regional transfers aren’t possible, you can find additional guidance in our detailed article on managing shards.

How can I avoid this issue in the future?

When starting, carefully select the desired region to ensure it aligns with your preferences and location. Double-check your choice before creating your avatar.

If you have further questions, feel free to contact support for assistance.