My redeeming stash (queue) is empty

If your redeeming queue appears empty, here are some steps that may help resolve the issue:

• Link your Steam account
  Players who have previously only used the Steam licence may have noticed a lack of items on their redeem queue. The quickest solution to this problem will be to link the steam account to the Pax Dei account.
• Verify your region
  Ensure your avatar is in the same region where you previously played. Items are only available for redemption within the region where they were initially earned.
• Restart the game
  If the issue persists, try restarting the game and logging back in. This can often clear temporary bugs or syncing issues.

If you’re still having trouble, feel free to reach out for additional help. Submit a support ticket here.